System Tool 2011 is one of those nasty little ‘false’ viruses that installs itself on your system and reports that you have a myriad infections. It eventually prompts for your credit card details so that it can ‘fix’ your system.
This one seems prevalent tat the moment and I have seen it four times in the past week.
The BEST and SAFEST way to deal with it is to do a system restore but for those that don’t want to resort to a rebuild and restoring of all their data and programs there is another way which I tried and tested earlier today.
First of all let’s have a look at what this beast looks like:
Here’s how I got around it today on a Vista system.
- On an uninfected pc download the latest copy of Malware Bytes to a memory stick
- Restart the infected system in Safe Mode by clicking F8 at the Windows Start screen and selecting Safe Mode
- You should now be able to get into Windows without invoking the virus but you’ll be in Safe mode
- Insert your memory stick and install Malware Bytes (Note – you’ll need to complete the following steps to update it to the latest virus definitions)
- Go to Control Panel – Users
- Select Manage other users and create a new user account (I called mine Support)
- Now shutdown the infected PC, reboot normally and login as the Support user
- You will now find that you have access and that the System Tool 2011 virus is not impacting you
- Insert your memory stick (if not already inserted)
- Make sure you have an internet connection and then update Malware Bytes to obtain the latest virus definitions (you may have been prompted to do this when you started the application)
- Once it has downloaded the latest files carry out a FULL SCAN (not a quick scan)
- You should find that Malware Bytes will detect the infection (you may see more than one infection being detected)
- Once the scan has been completed select all detected infections and have Malware Bytes remove them
- Shutdown the system
- Reboot normally
This method worked on the Vista desktop I worked on today but should be fine on XP and Windows 7 too.