Virus infections still seem to be the order of the day at the moment. I am now looking at my sixth infection in two weeks. All of them have been caused by ‘false’ anti virus malware that basically loads on your system, takes nad element of control (which varies by type) and tells you that you have multiple infections and trojans. The aim of the malware is to then get you to purchase the solution by providing your credit cards details.
Thankfully people do seem to be more aware of this type of scam and it is rare that I come across someone who has provided the card detail, however, I am often asked how the infection got through and what can be done to stop it.
Number one is to ensure that you have an anti-virus solution installed AND that you keep it up to date. The main anti-virus tools will update themselves but you need have your system switched on and connected to the internet to allow them to do so.
Secondly, make sure that you are downloading and installing Windows updates. This is also an automatic process, but again it will need the system to be powered up daily and given internet access.
If one of these beasts does creep through and an unusual ‘false’ anti-virus windows pops up – DO NOT CLICK ON ANYTHING. Even if there is a box that says ‘Decline’ or ‘Ignore’ or ‘No’, do not click on them. Instead click on the Windows start button in the bottom left corner of your desktop screen and shutdown your system. Generally this will be enough to avoid infection.
When you’ve restarted your system download and run www.malwarebytes.com as it is very good at detecting and removing infections of this type. You can also try to run Malware Bytes if you have been infected but often, due to the success of the tool, the writers of the virus will block your access to the Malware Bytes site or prevent installation of programs.
Note: these ‘false’ anti-viruses generally use brand names such as windows, Microsoft, AVG etc; to fool the user into believing that it is a valid warning. Take care.
If you have been bitten and you feel you need assistance then you can contact me via my web site www.litespc.co.uk