Printer Won’t Reinstall

One of the more common creis for help I receive is related to the installation of a printer or troubleshooting a printer tha no longer prints from Windows.

If you have followed the usual troubleshooting steps and tried to reinstall from your driver CD and you are still having problems then the sequence below will usually get you out of trouble.

  • Disconnect your printer
  • Go to Printers via the Control Panel and deleteany reference to the current printer
  • Go to the web site for your printer manufacturer and find the Support link
  • On the support page you should find a link to download the latest drivers
  • Follow the manufacturers process to identify and select your printer
  • Enter the Operating System

You are now usually presented with the option of downloading ALL software associated with this printer or perhaps just the driver software.

  • Select the download required
  • Run the installation but DO NOT re-connect your printer until the install program prompts you to do so.
  • Follow the instruction provided by the installation software

This should get you up and running again.

Taff Lovesey
Owner www.litespc.co.uk

About taffybach

Author of the young adult fantasy novel series, The Portal Chronicles, including The Spider Gem and The Shimmering Gate. When not writing and promoting Taff runs a small IT support company, LITES PC based in Bourne UK.
This entry was posted in Uncategorized. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s