Many people have reported problems with Paypal emails freezing Outlook.
If you are experiencing this then don’t start clicking, just wait- the email will eventually load and display.
I have just come off the phone with Paypal and they are ‘working on the problem’.
In the meantime there is a workaround that has worked for some posted by bachi_shop on the ebay forum – <here>
[Update 14/10: Here are the details of bachi-shop’s fix for quick reference]
You need to open your hosts file & edit it to redirect the non-existent network request to your own PC:
1. Start Notepad.exe as Administrator
2. Open this file, or create it if it does not exist: C:\Windows\system32\drivers\etc\hosts
3. Add this line to the end of the file:
4. Save the file.
This will basically route 2o7.net request back to your computer, which will reject it, allowing you to read your emails quickly and in peace once again.
This fix will work on 32/64 bit versions of both Vista and Win 7.
Note that when I spoke to the initial support engineer at Paypal he told me to use WebMail instead of Outlook to get around the problem!!!! As you’d imagine I blew my top and asked to speak to a supervisor who confirmed that Paypal were aware and investigating.
In the interim I have turned off my preview pane in Outlook which prevents the problem occurring. It pops up again if you try to open the email though. Better still, try the fix above to work around the issue.
Come on Paypal – get this sorted – and quickly.