Problems ReInstalling HP Wireless Printer

I hate wireless printers, or more accurately I hate the installation processes for them. Some work fine others are temperamental, to say the least.

Here’s a bit of advice with regards the wireless HP Deskjet 8500 and other models and in particular if you are trying to re-install the printer and follows a lengthy session trying to get one recognised by a Vista system.

First and foremost and THE place to start if you are reinstalling…

STEP 1: Take a bit of extra time and download and run the scrubber / driver removal tool from the HP support web site. Using this tool prior to trying the reinstall could you save you a lot of aggravation. I would also recommend re-starting the system following removal of the driver.


STEP 2: Download the latest driver for your model from the manufacturer website, for HP the link above. You can use your installation disks if you have them but I would go for the current driver set if you have web access and the time to download it.

STEP 3: Most wireless models have the ability to enter the wireless encryption key via the printer control panel. It will be in a menu section called network or wireless set-up. Connect your printer to the wireless network by using this method, selecting your SSID (network name) and entering the key (wireless password).

STEP 4: <<Optional>> Make a note of the IP (network) address of the printer (e.g; If it is not shown on the printer control panel use the menu to print out a printer configuration sheet and the address should be shown (you may need this later)

STEP 5: You should now be Ok to install the driver software from the download or the disk. Note that some models require that a USB cable be connected. Rather annoying for some as printers often ship without a printer cable these days and if you are a home user installing a wireless model you may not have a USB cable. Fortunately most current wireless printers do not require this.

STEP 6: Hopefully you won’t need a step 6 but if your printer still doesn’t load then try a re-install with the USB cable connected. Following installation you can then switch the printer to a wireless connection by running the software again or manually adding the printer via Add Printer in Windows Control Panel.
Note: You may need to run the driver scrubber again (see STEP 1) before trying to reinstall

Hope this helps but I also hope you won’t need this post!

Taff Lovesey



About taffybach

Author of the young adult fantasy novel series, The Portal Chronicles, including The Spider Gem and The Shimmering Gate. When not writing and promoting Taff runs a small IT support company, LITES PC based in Bourne UK.
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