Windows 8 Apps won’t update

Hmmm – I’ve now seen this problem on three client systems all running new Windows 8 machines.

The fix that I’ve used has actually been around some time for general pre-Windows 8 updates but it also seems to work in the case of Windows 8 updates and Windows 8 app updates.

In all cases I have observed one or more Windows 8 apps that simply refuse to update.

If you suffer this problem and nothing else seems to work then carry out the following:

  1. Open a Command Prompt (CMD).
    You can do this from the Tasks menu by pressing Windows and X keys together and selecting Command prompt (Admin)
  2. Type the following commands in the Command Window:
  3. net stop wuauserv
  4. rename c:\windows\SoftwareDistribution softwaredistribution.old
  5. net start wuauserv

This should remove (or rather rename) the problematic update database and Windows will now rebuild it and hopefully instigate the updates successfully.

Note: that when I first tried this on a problematic system step 4 gave an access error. To remove this I had to reboot the system and take the above steps prior to running any updates.

Hope this helps.


Taff Lovesey (fantasy author site)

About taffybach

Author of the young adult fantasy novel series, The Portal Chronicles, including The Spider Gem and The Shimmering Gate. When not writing and promoting Taff runs a small IT support company, LITES PC based in Bourne UK.
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5 Responses to Windows 8 Apps won’t update

  1. Ricky Contender says:

    Just wanted to say thanks after having this problem all day you solved it for me thanks šŸ˜€

    • Spidey says:

      Problem is having done all this my apps now just say ‘downloading’ instead of ‘pending’ and I appear to have moved from one state if limbo to another.

      This is a brand new Asus vivobook straight out of the box too

      • taffybach says:

        Try pausing some of them and do them is small groups.
        Problem is Microsoft (and others) forget that we’re not all on superfast broadband šŸ˜¦

  2. benglian says:

    when I do this I get ‘The service is starting or stopping. Please try again later.’ I turn off, reboot and the first thing I try is this fix, I get the same message….Help!

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