Hmmm – I’ve now seen this problem on three client systems all running new Windows 8 machines.
The fix that I’ve used has actually been around some time for general pre-Windows 8 updates but it also seems to work in the case of Windows 8 updates and Windows 8 app updates.
In all cases I have observed one or more Windows 8 apps that simply refuse to update.
If you suffer this problem and nothing else seems to work then carry out the following:
- Open a Command Prompt (CMD).
You can do this from the Tasks menu by pressing Windows and X keys together and selecting Command prompt (Admin)
- Type the following commands in the Command Window:
- net stop wuauserv
- rename c:\windows\SoftwareDistribution softwaredistribution.old
- net start wuauserv
This should remove (or rather rename) the problematic update database and Windows will now rebuild it and hopefully instigate the updates successfully.
Note: that when I first tried this on a problematic system step 4 gave an access error. To remove this I had to reboot the system and take the above steps prior to running any updates.
Hope this helps.