My AVG Has Expired but I’m Using AVG Free? Or how to switch from AVG Pro to AVG Free

A lot of my home customers use AVG free as their main anti-virus protection. Recently I have had a lot of calls from people who are being told that their AVG has expired and who are being prompted to pay for AVG protection.

So why is this happening?

When you run the FREE version of AVG you will periodically get a message pop up offering the latest version. This happened recently when it offered an update to AVG Free Summer 2013 version. Many people correctly clicked to install the update, however, during the installation; AVG offer to upgrade your version to the trial version of AVG Pro. It’s not immediately obvious but you need to decline this offer. If you don’t then your AVG free will be upgraded to Pro and will work fine for 30 days before informing you that it has expired and asking you to pay to continue to use it.

How Do I Switch From The Pro Trial To AVG Free?

Fortunately this is fairly painless.

  • Go to Start -> (Settings) -> Control Panel.
  • Open (Programs) -> Programs and Features, or Add or Remove Programs.
  • Select AVG 2013 in the list of programs.

avg001

  • Click the Change button at the top of the page

Switch to AVG Free

The AVG installer window will now pop up and one of the options shown is to revert back to AVG Free. Click on this and follow the onscreen instructions. When complete you will be prompted to restart your PC and will be back on AVG Free edition.

Change back to AVG Free

Regards
Taff Lovesey

www.litespc.co.uk (IT support)
www.weblites.co.uk (Web Design)
www.lovesey.net (fantasy novels)

About taffybach

Author of the young adult fantasy novel series, The Portal Chronicles, including The Spider Gem and The Shimmering Gate. When not writing and promoting Taff runs a small IT support company, LITES PC based in Bourne UK.
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One Response to My AVG Has Expired but I’m Using AVG Free? Or how to switch from AVG Pro to AVG Free

  1. anomie says:

    Thanks! Very helpful post.

    Just successfully used these instructions to downgrade AVG 2014.

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