Windows Update Fails to Complete and Rolls Back Changes – Lenovo Thinkpad Edge E535 Windows 7

One of my clients recently purchased a new Lenovo Thinkpad Edge E535 running Windows 7.

Initially all was fine and after loading the first few sets of updates it reached a point where it needed to complete 68 updates. This is where things turned ugly!

No matter what we tried those patches would not install. They would download and then, on reboot they would start to configure. After ten minutes or so they would fail and Windows would uninstall that batch reverting back to as it was previous. Not too much of a problem in itself, but then every time you turned on or off these same 68 patches would be in a loop and try to install.

Biting the bullet and having tried numerous ‘fixes’ without success, I restored the system to factory defaults. Same problem! All OK until those 68 patches were reached.

I called the supplier and they assured me there was no problem with that model and that it must be faulty (which I was dubious about).

Sure enough a replacement machine arrived AND HAD EXACTLY THE SAME PROBLEM with the same 68 patches.

So clearly something in the Windows Update process and the Lenovo standard build are incompatible.

Then I had a brain wave (head still hurts after that!).

I loaded the patches in blocks of five.
It took a while but that did the trick. Gradually, after multiple reboots and batches of updates, all 68 were done and from then on Windows Updates worked fine.

To manually select and install batches of patches (poetry!!!)

Open Windows Update
Click on Important Patches

updates.fw

Click on the tick box for the patches you want to load

updates2.fw

Click OK

Click Install Updates to install the patches you selected.

updates3.fw

 

Hope this helps

Taff Lovesey
www.litespc.co.uk (IT support)
www.weblites.co.uk (Web design)
www.lovesey.net (fantasy novels)

About taffybach

Author of the young adult fantasy novel series, The Portal Chronicles, including The Spider Gem and The Shimmering Gate. When not writing and promoting Taff runs a small IT support company, LITES PC based in Bourne UK.
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