Samsung Nexus 10 won’t start up – stuck in Google Loading Screen (coloured circles)

Came across this today. Following a recent update to the operating system a fairly new Samsung Nexus 10 would not start up.

This is apparently caused by a software bug 😦
Annoyingly the fix will wipe your Nexus so only do this as a last resort.

  • Power Off the device
  • Hold the volume button and press and hold the power on button
  • A black and white window will pop up – press the volume button until you see Recovery Mode


  • Press the Power Button again
  • You’ll now get to a screen which shows an icon and No Command
  • This is the tricky bit. I had to try the following about six times until I got the timing right. Now press the power button and volume up button at the same time and release. This will generate a menu


  • Use the volume button to move down to ‘wipe data/factory reset’
  • Press the Power Button again
  • The next screen will show a series of Nos and one line that says Yes- Wipe Data – select the Yes line
  • Press the Power Button


The device will now be wiped and recovered to factory settings. Once done you will be back at the menu

  • Select reboot system now and press the power button

The system will now reboot and you will be prompted with the Welcome screen after a few minutes (be patient). AFter this you an then go through the usual setup process to recover your device.

Taff Lovesey

About taffybach

Author of the young adult fantasy novel series, The Portal Chronicles, including The Spider Gem and The Shimmering Gate. When not writing and promoting Taff runs a small IT support company, LITES PC based in Bourne UK.
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