Network Connected but No Internet Available

I’ve had this problem a few time over recent weeks, all with Windows 10. The wireless and/or wired card appears to be connected but the system cannot access the internet.

There are a number of things to check.

(1) If wireless connected ‘forget’ your wireless setting in Windows and re-establish it.
See http://www.thewindowsclub.com/forget-wireless-network-profiles-windows-10 if you don’t know how.

(2) There appears to be an issue with Windows 10 update that causes this problem (I’ve even had this happen at home). To fix this run a system file check with repair at an admin command prompt. You can also try running a DISM command. Here’s how http://www.howtogeek.com/222532/how-to-repair-corrupted-windows-system-files-with-the-sfc-and-dism-commands/

(3) Repair the Winsock libraries. To do this open a command prompt with admin rights (see above) and type:     

netsh winsock reset

Note: I’ve had three instances of this in the past month so this may be worth running as a first fix.

(4) Windows refresh. If in item 2 above you receive a message informing you that there are problems that cannot be fixed then you will need to do a windows refresh. Hold the shift button and press restart. You can then select troubleshooting mode to do a Windows repair.

About taffybach

Author of the young adult fantasy novel series, The Portal Chronicles, including The Spider Gem and The Shimmering Gate. When not writing and promoting Taff runs a small IT support company, LITES PC based in Bourne UK.
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